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1. #BOMGAR DOWNLOAD REPRESENTATIVE CONSOLE APK#
2. #BOMGAR DOWNLOAD REPRESENTATIVE CONSOLE SOFTWARE#
3. #BOMGAR DOWNLOAD REPRESENTATIVE CONSOLE PASSWORD#

As soon as the session owner leaves the session, the external supporter is logged off. The external supporter can never own the session. The invited external supporter must now download and run the support console. This can be copied and sent to the external supporter, or alternatively directly by e-mail using the "Send(Senden)" button. NOTE: Start a chat may delay service to the customer because an existing representative may pick up your support session because it appears as a new chat notification to everyone. Double click the appropriate session to begin support. (Figure 2)Ī new dialog box displays the session key and a direct URL. Open your Bomgar Representative Console to view the queue. Then select "Create key(Schlüssel erstellen)". In addition, the name of the invited supporter is entered and in the comment field, why he was invited. If you select the profile, a complete description is displayed. These training resources will prepare an IT Support Representative with the knowledge they need to use BeyondTrust (formally Bomgar) effectively and efficiently. This determines which authorizations the external supporter has. (Figure 5)Ĭomprehensive documentation on the Bomgar Representative Console can be found on the manufacturer's website: Instructions for external supportersĪn external supporter can be asked once to participate in a session.Ĭlick on the "Share Session(Sitzung freigeben)" button and then on "Invite External Support Engineer(Externen Support-Techniker einladen)" (Figure 1).Ī security profile must be selected in the following dialog box. (Figure 4)Ĭlick "Screen Sharing" to gain control of the remote computer. Start the session by double-clicking on the entry or choosing Accept. Representative Console, Customer Client, Connection Agent, and all other clients which are downloadable from the Bomgar appliances.

Bomgar Representative Console 14.6 está presente como download na nossa biblioteca de programas.

#BOMGAR DOWNLOAD REPRESENTATIVE CONSOLE APK#

(Figure 3)Ī) Click on "Generated Session Key" and instruct the user to enter it on ī) Click on "Email" to send the user an email containing an invitation link.Īs soon as the user has downloaded the client, an entry appears in their queue. BeyondTrust Support APK 16 MB ( ) - Support APK - BeyondTrust Support -. Baixe Bomgar Representative Console gratuitamente.

#BOMGAR DOWNLOAD REPRESENTATIVE CONSOLE SOFTWARE#

Now you must tell the user the session key. Version: 18.2.1 (x86) DOWNLOAD NOW Visit the home page Latest versions of Bomgar Representative Console 18.2.1 (latest) Bomgar-Representative-Console.exe Alternative software FREE Q-Share Share your files across a network irrespective of the client operating system. Start the Bomgar Representative Console and log in with your Bomgar account. Administrator rights on the computer are required for this. (Figure 1)Įxecute the downloaded installation file. Select your operating system and download the desktop console by clicking on "Download support engineer's desktop console". Go to and log in with your Bomgar account.

#BOMGAR DOWNLOAD REPRESENTATIVE CONSOLE PASSWORD#